211: San Diego CA

San Diego 211: press yes for survey becuz i think this makes a difference in quality of service.
Woman on line is slow, robotic, wastes phone minutes and time and in the end communicates very little info needed about meals etc.

Goal is to stress out caller it seems. She was paranoid aboit being on speaker phone and demanded to be taken off speaker phone, too ignorant to know about repeater issues with echo of voices on phone.

Asked too many personal questions, goal of which seems to be to gain compliance snd control over homeless poor caller or to gauge caller's mental stare or compliance level.